Shipping & Returns
Shipping & Returns
DESUAR spa return policy
DESUAR spas will be happy to accept returns on most any merchandise purchased from the spa within 15 days of purchase with a valid receipt except as follows: Unfortunately and without exception, we cannot accept returns on opened cosmetics and fragrances. When items are purchased as a set, we can only accept returns of complete sets, not individual items. Clothing and lingerie, sale items, and ‘as is’ items, are non-returnable. All refunds are for SPA RETAIL CREDIT ONLY for future product purchases. No cash refunds. The spa does not accept returns on items purchased from DESUAR.com.
Taking proper care of your beauty products is essential to ensure their longevity and maintain their effectiveness. Here are some general care instructions to help you get the most out of your beauty products:
- Storage: Store your beauty products in a cool, dry place away from direct sunlight. Extreme temperatures and humidity can affect the quality and stability of the products. Avoid storing them in the bathroom, as the humidity and heat from showers can degrade the formulas.
- Seal tightly: Make sure to seal the packaging tightly after each use to prevent air and moisture from entering. This is particularly important for products like creams, lotions, and serums to maintain their freshness and prevent them from drying out.
- Keep clean: Always ensure your hands and application tools are clean before using any beauty product. Avoid dipping your fingers directly into jars or pots to minimize the risk of contamination. Instead, use clean spatulas or applicators to scoop out the desired amount.
- Avoid water contact: Keep water out of products that are not meant to come into contact with it, such as powdered makeup or certain skincare items. Water can introduce bacteria and compromise the integrity of the product.
- Follow expiration dates: Pay attention to the expiration dates labeled on your beauty products. Using expired products can be ineffective and may cause irritation or other adverse reactions. When a product has expired, it's time to replace it with a fresh one.
- Patch test: Before using a new product on your face or body, perform a patch test on a small area of your skin to check for any allergic reactions or sensitivities. This is particularly important for skincare and haircare products.
- Clean brushes and applicators: Regularly clean your makeup brushes, sponges, and other applicators to remove any product buildup, dirt, and bacteria. Use mild soap or a brush cleanser, rinse thoroughly, and let them air dry completely before using again.
- Don't share personal products: To prevent the spread of bacteria or infections, avoid sharing personal beauty products with others. This includes items like lipstick, mascara, eyeliner, and any product that comes into direct contact with the skin.
- Use as directed: Read and follow the instructions provided by the manufacturer for each product. Pay attention to recommended usage amounts, application techniques, and any specific instructions for storage or disposal.
By following these care instructions, you can extend the shelf life and maintain the quality of your beauty products, ensuring that you get the best results every time you use them.
OUR FOUNDER: DEISY M SUAREZ ESTHETICIAN & CMT
Attended Fashion Institute of Technology for Advertising and PR. And, in 2002, Earned her Bachelors Degree in Marketing from UTESA, in Santiago de los Caballeros Dominican Republic. Deisy founded DESUAR Cosmetics in 2004, and DESUAR Spa in 2010. Deisy is a certified and licensed Esthetician and successfully completed her massage program certificate at the National Holistic Institute in 2010, acquiring 720 hours of training in Western and Eastern massage modalities. Graduated from Marinello School of Beauty in 2011, to help people obtain beautiful skin, destress, feel better, and look better. Certified make-up artist from Learning Institute of Beauty Science in 2004. in 2016 successfully graduated from University of California Irvine continuing education division.
Deisy has appeared as a public speaker on numerous occasions talking about the many benefits of CBD and the importance of skin care. Additionally, she has been featured in many magazine and television segments including; Forbes, Zoe Report, Entertainment Tonight and CBS 2 Los Angeles.